Questions we get asked

One place where your team works with AI in plain language. Dory knows your company: your Documents, the tools you connected, what it learned in earlier work. So you ask the way you would ask a colleague.

Teams and organisations of any kind: companies, non-profits, clubs. Our customers today have between two and twenty people, and the person using Dory does not need to know anything technical.

No. Write what you want in your own words, in German or English. Dory asks when something is unclear.

Sign up, confirm your email address, add a card. You are in. No call, no quote, no setup project.

1,000 credits, everything unlocked, no time limit. A card is required, and nothing is ever charged unless you choose it yourself. One trial per company.

Yes, and there is no per-seat price. Unlimited members are included at every amount. Roles are owner, admin and member.

No. Your Chats are yours, and nobody else in the company can read them, not even the owner. Documents, Integrations and the credit balance are shared.

We build the closest ones ourselves: Gmail, Google Workspace and HubSpot. Beyond those, more than forty tools are supported, and a custom MCP server can be connected too.

Through OAuth. You authorize Dory inside the tool, the way you would authorize any app, and you can revoke it there. Dory never holds a password.

Both. Reading never asks. Before Dory creates, changes or sends anything, it shows you what will happen and waits for your okay.

Exactly what the person who connected it can see there. No superuser access, no direct database access.

Your admins. They switch Integrations on for the company and can add instructions for how Dory should use them.

Write to support@dory-ai.com. We write the integrations ourselves, so a missing one is a piece of work we can plan, not a dead end.

On servers in Frankfurt. Chats, Documents and Memory stay there until your company deletes them. The security page has the detail.

No. Nothing your team does trains any model, ours or a provider’s.

There is one switch in the composer: standard or pro. You decide which model sits behind each, and European models are among the choices. If you never touch it, Dory picks well on its own.

Yes, and you do not have to ask for it. The data processing agreement is Annex 1 of the terms, and it names every subprocessor.

All of it, in the app. Delete single entries, delete everything, or switch Memory off.

Start an undercover chat. Nothing is kept, nothing goes into Memory, and it deletes itself about eight hours after the last message.

Not yet. The practices are real today, the audit stamp is on the roadmap. The security page says what we do not claim yet.

You buy credits. Pay as you go, or set a monthly amount from €29 net and every credit gets cheaper the more you commit. Everything is included either way. See pricing.

The unit for work Dory does. Answers in a Chat, web research and transcription cost credits, as does work Dory does in the background (summaries, Memory, checking her research), scheduled tasks, and Integrations that buy data from a paid source. Reading, searching, exporting and most Integrations are free. You pay for what Dory does, not for who is in the room.

Buy credits on top, from €20 up to €2,000 per purchase. Automatic top-ups exist and are off until an admin turns them on. Dory warns you in the app before the balance runs dry.

Monthly credits expire at the end of the billing period. Bought credits and trial credits never expire. Dory spends monthly credits first, then trial, then bought.

Any time, up or down, or cancel entirely. You change the amount in Dory and cancel in the payment portal. A change applies at the next renewal. There is no minimum term and no notice period.

By card, PayPal or Link. Signing up itself needs a card. Invoices and receipts come from our payment provider.